jaguarjuliebuys web store FAQ section

I have been buying and selling online for nearly six years on several different sites and have done my best to maintain a 100% positive feedback rating. In my hundreds of transactions with just as many customers, I have worked to make each one a happy customer who would want to return and purchase again from me. Over the years, I have been complimented for having a strong fashion sense and for being able to almost predict the next fashion trends. In a nutshell, I am a fashion savvy seller who has a passion for fashion.

I accept Google Checkout and PayPal as payment methods. PayPal gives you the option of using your checking account, a balance transfer, or major credit cards. PayPal payments must include confirmed shipping addresses.

Insurance is optional and recommended as I am not responsible for uninsured packages once they are shipped. If you would like insurance, please be sure to mention that before you pay for your item. Rates for insurance are actual costs as charged by the U.S.P.S.

Immediately upon payment receipt, your item(s) are shipped. I ship primarily U.S.P.S. priority mail for 2-3 business day delivery. First class mail is sometimes used for some items that weigh less than 1 pound. You will be provided a shipment tracking information once the package is shipped.

All sales are final; no returns. I do not accept returns as all items are inspected before they are listed and before they are shipped to ensure that they are in the condition depicted in the item listing. A great deal of effort goes into taking pictures of the actual items, writing descriptions, and listing the items. If you require any additional pictures, please be sure to ask. Please be sure that you ask all questions before you make your purchase.

If you are interested in purchasing several items, depending upon the total weight, I will discount the shipping costs. After you have completed your multiple item purchase, I will RECALCULATE your shipping for a combined shipping discount, and send you a PayPal invoice to reflect your shipping discount. Additional items may have a shipping cost of $1.50 to $3.00 each.

For the most part, my items are quantities of one (1). If you are interested in purchasing more than one of a particular item, please email me first to verify that I do indeed have more than one in stock.

Orders may be subject to cancellation depending upon item availability; i.e., if an item sells out and is no longer available, the order will be cancelled. I honor orders in the order that they are received; i.e., first-come, first-served.

LN = Like New; EUC = Excellent Used Condition; GUC = Great Used Condition.

My music cassettes and VHS tapes have no plastic wrapping, but for the most part they are in great to excellent condition. I may have used some of them only once, a couple of times, or quite possibly removed the plastic and never used. If you have any questions about these, please do not hesitate to email me.

I sell products that are brand new, new with tags, new without tags, excellent condition, mint condition, and great condition. eCrater has only 2 designations for condition of a product: "brand new product" OR "used." So, if you see that I have marked an item "used," please be sure to read the description for more information because "used" can mean that the plastic wrapping was removed and that the item was only "used" once--so that can also mean excellent condition! For me to list a product to sell, it has to be in at least "great" condition. I normally donate many items to my local Goodwill or the Salvation Army RATHER than list it online if I don't feel it's in a condition that I'd want to use or sell.